The lifecycle of a plant does not end at start-up. A plant demonstrates its true value over time: in production consistency, performance stability, and cost predictability. EilReplus considers after-sales service as an integral part of design. For this reason, we have developed a support ecosystem that combines technical presence, digital assistance, and intelligent planning.
Three levels of technical support
Direct and immediate helpdesk
Our specialists respond quickly to anomalies, malfunctions, and provide technical consulting. Direct contact—no intermediaries.
Scheduled or emergency on-site interventions
We deploy specialized personnel able to reach the plant quickly. Internal spare parts logistics ensures rapid shipping of mechanical, electronic, and instrumentation components.
Preventive and planned maintenance programs
Based on our experience in design and maintenance, we help customers implement maintenance strategies that balance scheduled activities with condition-based interventions.
RECARE+: your plant under control
RECARE+ is a collaborative and visual web platform designed to support the entire plant lifecycle, from training to after-sales. It enables end users to easily access all technical documentation through interactive digital tools (3D models, 360° virtual tours, e-learning, digital catalogs, and extended reality AR/VR experiences).
Training and technical updates
The sustainability of a plant also depends on the competence of the people managing it. We offer customized training programs, on-site or classroom-based, tailored to each customer’s specific configuration. EilReplus supports you beyond start-up, ensuring presence, reliability, and competence over time.
